Frequently Asked Questions (FAQ)

Welcome to binyadik. Below are answers to the most common questions about our services.

1. What does binyadik offer?

We provide digital and online services, including software tools, automation solutions, and virtual services designed to help individuals and businesses improve efficiency and streamline their operations.

2. How are services delivered?

All our services are delivered digitally. Depending on the service, delivery may be made through:

  • Email
  • Download links
  • Online access
  • Account-based systems

No physical items are shipped.

3. How long does delivery take?

Delivery times vary depending on the service:

  • Some services are delivered instantly
  • Others may require processing time

Orders are processed Monday to Friday, 9:00 AM to 5:00 PM (New York Time). Orders placed after 5:00 PM are processed the next business day.

4. What payment methods do you accept?

We accept:

  • PayPal
  • Credit card

All payments are processed securely through trusted providers.

5. Can I request a refund?

Yes, you may request a refund within 7 days of purchase, but only under specific conditions:

  • The service was not delivered as described, or
  • There is a verified technical issue from our side

Due to the nature of digital services, refunds are not available once the service has been fully delivered and used.

6. Why are refunds limited?

Digital services cannot be returned once delivered. For this reason, we carefully review each refund request to ensure fairness for both the customer and our business.

7. What should I do if I did not receive my order?

Please:

  • Check your spam or junk email folder
  • Confirm that you entered the correct email address

If you still cannot find your order, contact us with your details and we will assist you.

8. Can I cancel my order?

Orders may only be canceled if work has not yet started. Once processing or delivery has begun, cancellation may not be possible.

9. What if I enter incorrect information?

You are responsible for providing accurate information. Incorrect details may delay or prevent delivery, and we are not responsible for issues caused by incorrect input.

10. Do you guarantee results?

No. While we aim to provide high-quality services, results may vary depending on many factors. We do not guarantee specific outcomes.

11. Do you offer customer support?

Yes. We provide support during our working hours and aim to respond as quickly as possible.

12. How can I contact you?

You can contact us anytime during business hours using the details below.

Contact Information

Store Name: binyadik
Owner: jbari achraf
Address: 127 North Higgins Avenue, 307d, Missoula, MT, 59802, United States of America
Email: contact@binyadik.store
Phone: +212 684090377

Working Hours:
Monday to Friday, 9:00 AM to 5:00 PM (New York Time)